Welcome to Garden Care Shop! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

1. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and in accordance with these terms.
  • Not engage in any activity that could harm the website or its users.
  • Comply with all applicable laws and regulations.

2. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or appearance may occur due to differences in screen settings or manufacturing processes. If you have any questions about a product, please contact us before placing your order.

3. Order and Payment Terms

When you place an order, you agree to:

  • Provide accurate payment information.
  • Pay the total amount, including shipping fees, as specified during checkout.
  • Accept that all payments are processed securely through our payment gateway.

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.

4. Shipping and Delivery

We offer two shipping options:

  • Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after dispatch. Shipping fee: $12.95.
  • Free Shipping: Available for orders over $50, delivered via EMS, with an estimated delivery time of 15-25 business days after dispatch.

We ship globally, excluding certain remote areas and parts of Asia. For more information, please refer to our Shipping Information section.

5. Returns and Exchanges

Your satisfaction is our priority. If you are not completely happy with your purchase, we offer a hassle-free returns and exchanges policy within 15 days of receiving your order.

To be eligible for a return or exchange, the item must be:

  • Unused and in its original condition.
  • In the original packaging.

Non-Returnable Items: Due to hygiene, safety, or perishability reasons, the following items cannot be returned:

  • Artificial Plants
  • Compost, Soil & Bark Chippings
  • Fertiliser

For detailed instructions on how to initiate a return or exchange, please refer to our Returns & Exchanges section.

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Garden Care Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Liability Limitations

Garden Care Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.

8. Contact Information

If you have any questions or need further assistance, please contact us at:

  • Email: [email protected]
  • Phone: [Your Phone Number]
  • Address: 4 Cutting Avenue, Worcester, US 01606

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in the courts of Worcester, US.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the revised terms.

Thank you for shopping with Garden Care Shop. We appreciate your trust and are committed to providing you with the best shopping experience.